Delivery & Pickup T&C's
When choosing LOCAL DELIVERY as your preferred shipping method we will deliver to your nominated address within the Greater Geelong area on the SAME day providing the order is placed before 4pm.
- If an order is placed after 4pm it will be delivered to your nominated address within the Greater Geelong area on the NEXT day. No deliveries on Sunday. Orders placed after 4pm on a Saturday will be delivered on the Monday.
- To ensure we are staying safe and maintaining appropriate social distancing, we will knock or ring your doorbell to let you know we are there. We will leave your package in a safe, dry place (if there is one available). We won't deliver anything after 7pm. We will contact you via the email or phone number you have provided to confirm your package has been delivered.
- If you have a specific time of the day you would like your order to be delivered before or after, please specify this in the notes of your order and we will do our best to accommodate your request. (ie. Please deliver after 5pm as I am at work until then)
- If your order contains any Custom candles or Hologram candles, we will contact you via the email or phone number you provided to arrange a suitable day & time for delivery/pickup. (Custom & Hologram candles are made to order and we need to allow 3 extra days to make them).
- Please understand when choosing LOCAL DELIVERY that you are agreeing for us to leave your package in a safe place & we do not take any responsibility for stolen or damaged items once delivery has been confirmed.
When choosing PICKUP as your preferred shipping method, we will have your order ready for pickup on your nominated day (unless Custom or Hologram candles have been ordered. T&C's apply, see above).
- Our shop address for PICKUP is:
6 Kestrel Crescent Mount Duneed, VIC 3217
- Please advise us in the notes of your order if someone else will be collecting your order on your behalf.